Terms of Service

Last updated: May 2026

Please read these Terms of Service carefully before using streetvaultau.com operated by StreetVault.

1. Acceptance of Terms

By accessing or using our Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

2. Eligibility

You must be at least 13 years old to use this Site. By using the Site, you represent that you meet this requirement.

3. Account Registration

To place an order, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Providing accurate and up-to-date information

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Pricing

  • All prices are displayed in Australian Dollars (AUD) unless you select an alternative currency
  • Prices are inclusive of GST where applicable
  • We reserve the right to refuse or cancel any order at our discretion
  • In the event of a pricing error, we will contact you before processing your order
  • A global fulfilment surcharge may apply to orders shipped outside Australia

5. Fulfilment and Shipping

StreetVault operates a mixed fulfilment model:

  • Physical stock items are dispatched from our local warehouse and typically arrive within 3-7 business days within Australia
  • Global fulfilment items are sourced and shipped internationally and may take 7-21 business days
  • Delivery timeframes are estimates only and not guaranteed
  • We are not liable for delays caused by customs, carriers, or events outside our control

6. Returns and Refunds

Our returns and refunds policy is governed by the Australian Consumer Law (ACL). Please refer to our separate Returns and Refund Policy for full details.

7. Loyalty Points and Referrals

  • Loyalty points have no cash value and cannot be transferred
  • Points may be revoked if earned through fraudulent activity
  • Points are reversed on refunded orders
  • Referral rewards are subject to eligibility requirements including a minimum order value and account age
  • We reserve the right to modify or discontinue the loyalty program at any time

8. Intellectual Property

All content on this Site including logos, images, text, and design is the property of StreetVault and may not be reproduced without written permission.

9. Limitation of Liability

To the maximum extent permitted by Australian law, StreetVault is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Damages arising from your use of third-party services

Our total liability to you shall not exceed the amount you paid for the relevant order.

10. Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the new Terms.

12. Contact Us

StreetVault

Email: team@streetvaultau.com

Website: streetvaultau.com